1. Find the state of your order by logging into your account and reviewing your order history. That will show the orders currently in progress and previous orders. Click on one to see the despatch date for your order.

2. Please check your email to see if you’ve received a confirmation of despatch. This email will confirm the anticipated delivery date for your order and a link for the despatching company’s site with the tracking number to follow your order.

3. If your order has been despatched, please check the expected waiting times for delivery via the tracking number to see when your order should arrive.